Technology

Our Capabilities

When Aileron looks at your company, we look at your workflow, your business objectives and what you have to deliver on every day. We solve problems, and we help to turn IT from a liability into an asset, helping you work more efficiently and your team more effective. We’re business savvy and technically expert, helping us to make your business use it’s IT to its ultimate advantage.

Whatever your needs, from simple fixes to complex strategic planning, Aileron’s team offers a the kind of determination, sophisticated understanding and breadth of capabilities to take on whatever the situation requires.

Identify

  • Network and Server Performance
  • Security and Data Protection
  • IT Operations
  • Compliance Readiness (SOX, HIPPA, ITAR, MA Privacy)
  • Software License Review
  • Business Continuity

Implement

  • Windows 2008 Network Implementation
  • Windows Small Business Server 2008 Implementation
  • Linux and MacOS Integration
  • Exchange 2007 Integration
  • Lotus Notes to Exchange Migration
  • Active and Archive Storage Integration
  • Wide Area Network Architecture and Implementations
  • Active Directory Migrations
  • Server Virtualization
  • VSphere 4 Implementation
  • Advanced Authentication (Single Sign on and Two factor Authentication)
  • Storage Area Network Implementation
  • New Office Build-outs and Moves
  • Data Center Planning and Commissioning

Support

  • 24/7 Web-based Help Desk Access
  • Business Hours Telephone Help Desk Access
  • Scheduled Onsite Support
  • Installation of Supported Hardware and Software
  • Emergency End-user File Restore
  • New Hire PC Set ups
  • Remote Access Support
  • Blackberry, Windows Mobile, IPhone Support
  • After Hours End-user Support
  • Hardware Support Plan
  • Home Network and PC Support
  • Rapid Remote Support
  • “Whole-care” Network Administration and Maintenance
  • “Whole-care” 24/7 Network Monitoring and Maintenance
  • “Whole-care” Network and Customer Service Performance Reporting
  • Quarterly Server Maintenance
  • 3rd Party Application Management and Troubleshooting

Accelerate

  • Secure Online Backup
  • Application Development
  • Website and Branding Development
  • SharePoint Application Development
  • Scheduled Hardware and Software Refresh